We understand that pre-ordering ordering a product (ordering it while it’s in or just recently completed the manufacturing phase) can be a scary thing!
If it’s coming from overseas, the transit time can be longer than expected, especially these days with unanticipated Covid related delays back logging global logistics.
Many of us have had the experience of ordering products from an ad that we saw on social media, only to find that the product never delivered, the company no longer exists, or was far from what we expected.
We don’t like it when that happens to us, and we are pretty sure you don’t either!
Every day we get messages from customers who are awaiting their pre-ordered items, suspecting that their purchase was not legitimate and that their orders will never arrived.
That’s why we’ve set up this blog. We appreciate the fact that you trusted us enough to place your order in advance, and we want to earn that trust by keeping you abreast of exactly where your shipment is in the fulfillment cycle.
Every few days we will let our customers know where shipments are and when they can expect their order to arrive based on what products they ordered and when they place their order.
Our brand promise is to help you live more comfortably. As we see it, this doesn’t just mean making your body more comfortable, but also your mind.
Cushion Quilts are great for keeping the home organized and stress-free… And we’d like to complement that by minimizing your stress about your purchase.
Please feel free to check back often and also reach out to us at any time if you have a specific question or you see something on this blog that doesn’t seem consistent or that you have any question about.